Frequently Asked Questions
What are your COVID-19 protocols at West Clink?
Here at West Clinik it’s been our mission to provide you with the safest and highest-quality service and products, accessible education and a comfortable place where people matter. Like the rest of the world, we’re monitoring the progression of the novel coronavirus (COVID-19) and are committed to helping reduce its impact on the communities we serve. We’re taking precautions and putting preventive actions in place as recommended by the Centers for Disease Control (CDC). Whether you visit us in person or have a curbside order, you can be assured that we’re dedicated to maintaining a safe environment for you to explore the goodness that cannabis offers.
All in-store staff are required to wear face masks and maintain good hygiene practices, which include frequent hand washing, regular sanitizer use, and glove-changing. West Clinik uses a third-party cleaning staff to continuously sanitize and disinfect surfaces, including our tablets, counters and handrails. All kiosks are routinely disinfected and sanitized, as well as all high-traffic areas.
West Clinik has also increased its delivery staff to provide cannabis to those self-quarantining safely at home.
Do I need to be a medical marijuana patient to shop at West Clink?
You do not need to be a medical marijuana patient to shop at West Clinik. We are licensed both as a legal adult-use and medicinal cannabis retailer.
AGE REQUIREMENT
We can sell to anyone over the age of 21 for recreational. We can sell to anyone over the age of 18 for medicinal cannabis.
May I bring my pet?
Yes! We are pet-friendly and absolutely welcome animals!
Do you have free parking?
Yes, we offer plenty of parking right in front of our building. Street parking is also available.
May I return a purchase?
Per state law, no returns on cannabis product can be accepted. However, defective vape products (due to manufacturing error) purchased at West Clinik are eligible for exchange up to one week past purchase date and must include the original packaging with receipt.
Do you accept credit cards?
At the moment, we are not accepting credit cards.
Do you have an ATM?
Yes, we currently have an ATM in our store.
How long will you hold my online order?
We will hold your order until 9:30pm the same day of your purchase.
What taxes are included?
The tax breakdown includes:
- County Tax: 9.25%
- City Tax: 8.0%
- State Exise Tax: 15%
How much cannabis can I purchase?
Under the Bureau of Cannabis Control’s regulations, recreational cannabis customers are able to purchase up to 1 ounce of cannabis flower or 8 grams of cannabis concentrate. The limit on products such as edibles, which are made with cannabis concentrate, are calculated by the amount of THC in the package. Edibles typically contain 100 milligrams per package (and 5–10 mg per edible). That means that a guest would be able to purchase 80 packages of edibles in one day.
What do I need to bring with me to enter West Clinik?
RECREATIONAL CUSTOMERS
You will need a valid government-issued photo ID (e.g. state driver’s license, US passports, etc.).
MEDICAL CUSTOMERS
- You will need a valid government-issued photo ID (e.g. state driver’s license, US passports, etc.).
- You will need a valid MMIC (medical marijuana identifcation card) or a doctor’s recommendation to shop at West Clinik.