GUEST RELATIONS REPRESENTATIVE
West Clinik is looking for a Guest Relations Representative to welcome customers, guests, and assist over-the-phone customers. The Guest Relations Representative will be an advocate for the company by ensuring that the company’s character is reflected in the reception area and at the start of each visitor experience.
RESPONSIBILITIES
Provides excellent customer service by greeting all incoming guests and customers
Provides over-the-phone customer service
Properly checking customers and guests in at the time of arrival
Accurately input new and returning customer information into the POS system
Maintain store appearance by reorganizing, stocking, and cleaning on an as-needed basis
Assist in maintaining store cleanliness
QUALIFICATIONS
Excellent communication skills
Good organizational skills
Good technical capacity
Good time management skills
REQUIREMENTS
Must be 21 years or older
Must pass a live scan background check (no drug conviction within 4 years)
At least 2 years of retail experience
West Clinik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. West Clinik is committed to building a diverse staff and strongly encourages applications from candidates of color.